Privacy policy

Helix Research Supply respects your privacy and is committed to protecting personal information collected through https://helixresearchsupply.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with the Site, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by third-party payment processors)

  • Order and transaction details

Non-Personal Information

We may automatically collect:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and referring URLs

  • Date and time of visits

This data helps us understand site usage and improve performance.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate regarding purchases or inquiries

  • Improve website functionality and user experience

  • Maintain site security and prevent fraud

  • Comply with legal and regulatory requirements

We do not sell or rent personal information to third parties.

3. Payment Processing

All payments are handled by secure third-party payment processors. Helix Research Supply does not store or have access to full payment card details.

Payment processors are responsible for their own privacy and security practices.

4. Cookies & Tracking Technologies

The Site may use cookies or similar technologies to:

  • Enable core website functionality

  • Analyze traffic and usage patterns

  • Remember user preferences

You may disable cookies through your browser settings, though some features of the Site may not function properly.

5. Third-Party Services

We may use third-party services for:

  • Payment processing

  • Website analytics

  • Hosting and security

These providers have access only to the information necessary to perform their services and are required to protect it in accordance with applicable laws.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Maintain records required by law

  • Resolve disputes

  • Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request corrections or updates

  • Request deletion of personal data (subject to legal obligations)

Requests may be submitted through our Contact page.

9. Children’s Privacy

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. External Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Site constitutes acceptance of any changes.

12. Contact Information

If you have questions regarding this Privacy Policy or how information is handled, please contact us:

Helix Research Supply
Email: info@helixresearchsupply.com
Website: https://helixresearchsupply.com